Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help section integrated into your Web Hosting Control Panel features a collection of help articles and regularly asked questions. Aimed towards fixing any common problem that you may possibly have, they are written by our support team of trained technicians.

  • Top quality support service

  • Video Tutorials

  • For people who’d rather discover how to rectify a frequently encountered issue by watching an educational video clip, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the video tutorials are brief and easy to follow. They offer step–by–step demonstrations of various site management tasks.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock help desk support service and include a sixty–minute ticket response time guarantee. Our trained techs will be online 24–7–365 and will rectify any issue that you could encounter within maximum 1 hour after the client support ticket submission. In the majority of instances, a reply will be given to you in less than twenty minutes.